Notice: As part of our security enhancements, you must log in starting February 17, 2026, to trigger a required password reset, followed by setting up multi-factor authentication. You may also configure delegation so team members have unique login credentials. For assistance, user guides are in the links below or call our Service Center at. (800) 800-7681; Promise Products (844) 276-0193.
Reminder: Pacific Life will close at 3pm Pacific Time every Friday through September 4th. Our website is available for your service needs. We will be open 6am-5pm Pacific Time Monday-Thursday.
Reminder: Due to the Memorial Day holiday, our call center will be closed on Monday, 5/25. Our website is available for your service needs.
Due to the market closures:• Withdrawals processed on Friday, May 22nd will be sent out on Tuesday, May 26th. EFT transactions will be delayed one day due to the holiday. •Transactions received in good order after market close on Friday, May 22nd will be processed effective Tuesday, May 26th.