Pacific Life - Account Lockout Policy -

Please note that we will be performing maintenance on Pacific Life's systems this weekend: Saturday April 20th to Sunday April 21st. During this time, the following PPT and MLA transactions will not be available:

Address Update
EFT Bank Change
Payment

We apologize for any inconvenience this may cause.

In order to protect sensitive producer and client information, Pacific Life is instituting more stringent account lockout standards. These standards put our company in alignment with ‘best practices’ for web security of confidential data. We realize this change impacts you and appreciate your cooperation. Guidelines for the account lockout policy follow. If you have questions or need assistance, please call Field Tech Support at (800) 800-7681 x8999, Monday to Friday, 6 a.m. – 5 p.m. Pacific Time.

Lifeline user accounts will be locked out after five failed logon attempts.
If your account locks out, you will be prompted to reset your account online before you can login again.
Locked out accounts will not be able to access Lifeline until the account is reset.

Legal Statement Privacy Statement

Pacific Life Insurance Company is licensed to issue insurance products in all states except New York. Product availability and features vary by state. Individual life insurance and annuity products are available in New York through Pacific Life & Annuity Company. Each insurance company is solely responsible for the financial obligations accruing under the products it issues. Insurance products and their guarantees, including optional benefits and any fixed subaccount crediting rates, are backed by the financial strength and claims-paying ability of the issuing insurance company. Look to the strength of the life insurance company with regard to such guarantees as these guarantees are not backed by the broker-dealer, insurance agency or their affiliates from which products are purchased. Neither these entities nor their representatives make any representation or assurance regarding the claims-paying ability of the life insurance company.

You are about to access a computer system that is the property of Pacific Life. This system is actively monitored. Unauthorized access and improper use including, without limitation, introduction of any computer contaminant, tampering, interference, or disruption of any kind with our computer system, computer network, programs or data, are prohibited and may be prosecuted to the fullest extent of the law.

Pacific Life Insurance Company State of Domicile: Nebraska, Place of Business: 45 Enterprise, Aliso Viejo, CA 92656, Certificate of authority #: 08181. (949) 420-3011 (800) 800-7646.

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